# Privacy Policy Last Updated: January 14, 2025 ArtCollection.io LLC ("Company," "we," "us," or "our") operates the ArtNetwork platform, including our website and mobile applications (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service. ## 1. Information We Collect ### 1.1 Information You Provide We collect information you provide directly to us, including: - **Account Information:** When you create an account, we collect your email address, display name, username, password, and user role (artist, collector, curator, gallery, or enthusiast). - **Profile Information:** You may choose to provide additional information such as a profile photo, cover image, bio, location, and website URL. - **Content:** We collect the content you create, upload, or share on the Service, including posts, comments, images, artwork, and messages. - **Communications:** When you contact us, we collect the information you provide in your communications, including email correspondence and support requests. - **Third-Party Connections:** If you connect your account to third-party services (such as StudioArchive), we may collect information from those services as authorized by you. ### 1.2 Information Collected Automatically When you use the Service, we automatically collect certain information, including: - **Device Information:** Device type, operating system, unique device identifiers, browser type, and mobile network information. - **Log Information:** Access times, pages viewed, IP address, and the page you visited before navigating to our Service. - **Usage Information:** Information about your interactions with the Service, such as features used, content viewed, and actions taken. - **Location Information:** General location based on your IP address. We do not collect precise geolocation data without your explicit consent. ### 1.3 Information from Third Parties We may receive information about you from third parties, including: - Social media platforms if you interact with our content on those platforms - Analytics providers that help us understand Service usage - Third-party services you connect to your account (e.g., StudioArchive) ## 2. How We Use Your Information We use the information we collect to: - Provide, maintain, and improve the Service - Create and manage your account - Process and complete transactions - Send you technical notices, updates, security alerts, and support messages - Respond to your comments, questions, and requests - Personalize and improve your experience - Monitor and analyze trends, usage, and activities - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Protect the rights, property, and safety of ArtNetwork and our users - Comply with legal obligations - Enforce our Terms of Service and other policies ## 3. How We Share Your Information We may share your information in the following circumstances: ### 3.1 Public Information Information you choose to make public on the Service, such as your profile information, posts, and comments, will be visible to other users and may be accessed, collected, and used by others. ### 3.2 With Your Consent We may share your information when you direct us to do so or provide your consent. ### 3.3 Service Providers We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer service, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify. ### 3.4 Legal Requirements We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government requests). ### 3.5 Protection of Rights We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation. ### 3.6 Business Transfers If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information. ## 4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature and sensitivity of the information, the purposes for which we process it, and applicable legal requirements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes. ## 5. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit using TLS/SSL - Secure storage of passwords using industry-standard hashing - Regular security assessments and updates - Access controls limiting employee access to personal information - Monitoring for suspicious activity However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. ## 6. Your Rights and Choices ### 6.1 Account Information You may update, correct, or delete your account information at any time by accessing your account settings. You may also delete your account entirely, which will remove your profile and associated data. ### 6.2 Communications You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or adjusting your notification settings. You will continue to receive service-related communications. ### 6.3 Push Notifications You may disable push notifications through your device settings or within the app settings. ### 6.4 Data Access and Portability You may request a copy of your personal data in a portable format by contacting us at privacy@artcollection.io. ### 6.5 Data Deletion You may request deletion of your personal data by deleting your account or contacting us. Note that some information may be retained as required by law or for legitimate business purposes. ## 7. Children's Privacy The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@artcollection.io. If we discover that we have collected personal information from a child under 13, we will delete that information promptly. ## 8. International Data Transfers Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it. ## 9. California Privacy Rights If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including: - The right to know what personal information we collect, use, and disclose - The right to request deletion of your personal information - The right to opt out of the sale of your personal information (we do not sell personal information) - The right to non-discrimination for exercising your privacy rights To exercise your California privacy rights, please contact us at privacy@artcollection.io. ## 10. European Privacy Rights If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR), including: - The right to access your personal data - The right to rectification of inaccurate data - The right to erasure (right to be forgotten) - The right to restrict processing - The right to data portability - The right to object to processing - The right to withdraw consent To exercise your rights under GDPR, please contact us at privacy@artcollection.io. You also have the right to lodge a complaint with a supervisory authority. **Legal Basis for Processing:** We process your personal data based on: (a) your consent; (b) the necessity to perform our contract with you; (c) compliance with legal obligations; and (d) our legitimate interests that do not override your fundamental rights. ## 11. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and track information about your use of the Service. Cookies are small data files stored on your device. We use the following types of cookies: - **Essential Cookies:** Necessary for the Service to function properly, including authentication and security. - **Analytics Cookies:** Help us understand how users interact with the Service to improve functionality and user experience. - **Preference Cookies:** Remember your settings and preferences for a better experience. You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. ## 12. Third-Party Links The Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Service. ## 13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service with a new "Last Updated" date and, where required by law, through additional notice (such as email notification). Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. ## 14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: ArtCollection.io LLC Email: privacy@artcollection.io For legal inquiries: legal@artcollection.io Download our mobile apps: [iOS App Store](https://apps.apple.com/us/app/id6757829544) \| [Google Play Store](https://play.google.com/store/apps/details?id=io.artnetwork.android) Follow us on [Instagram](https://www.instagram.com/artnetwork.io) [Terms of Service](/content/terms/index.html) [Child Safety](/content/child-safety/index.html) [Return to Home](/content/site-root.html)